Left hand USB port only operates as USB 2.0

Discussion in 'Zenbook Prime' started by vagrantnz, Oct 31, 2012.

  1. vagrantnz

    vagrantnz New Member

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    The left hand USB port on my X31A-R4005V only operates as a USB 2.0 port.
    When attaching a drive I get a pop up message saying the device will run faster if I plug it into a USB 3.0 port.
    If I plug the external drive or stick (both are USB 3.0) into the right hand port, I don't get the pop up message, and they operate at the higher speed.
    When I first unboxed it and powered it up it ran thru a bunch of updates from both windows and Asus, including a bios update.
    Any idea what I can do or check to resolve this?
     
  2. JRW-910

    JRW-910 Administrator Staff Member

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    I'm not sure about your exact model, but my UX31 only has one 3.0 usb port and it is on the right side. The left side port is 2.0 only. Is the left side port blue n the inside?

    -JRW
     
  3. vagrantnz

    vagrantnz New Member

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